Help Logging In
If you are logging in for the first time, select Reset Password
You will then be prompted to input your email or phone number attached to your account. When you select Send Reset Link you will receive an email or text with the password reset link.
Once you receive the text or email you can select the Set Password link.
After selecting the link, you will be navigated to the Password Reset page where you can create your password.
As soon as you create your password you will automatically be logged into the Customer Portal!
You can also now easily manage your account, submit booking requests, and more while on the go using the all new mobile app! Simply search for "Gingr for Pet Parents" in the Apple App Store or Google Play Store, and enter invite code 826202.